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Why do I have to prove something? They have to prove that I'm guilty, not the other way around. If the system would work like that anyone could and up in jail because you get accused from something without any proof.
Originally Posted by antim A business has the right to decide what customers they wish to deal with. This is not a criminal case and there are countries in the world where you are guilty until you prove you are innocent.
If you do not prove you are innocent they will not reinstate your account. Don't shoot the messenger. I am trying to help you. If you use that defense with them it will get you nowhere.
June 8th, , 4: Update, I've been hacked so it seems. I saw on sharkscope that I've played super turbo omaha heads up from: But I never played those games.
Yes, now I understand why I can't find the handhistory. And then i cashed out See why people might be skeptical? June 8th, , 5: Do you even read?
I said that it could be possible that I played 5 sit and go's and losed. But i have no hand history to check this. But now I know why I haven't got the handhistory because it was not played on my computer.
So if you quote, please do it correctly please. It seems that I only played 10nl cash games till Then I went to sleep.
The one who hacked me played from I logged in again around But I'm glad that I now know what's the reason of my suspens. I changed all my passwords now.
I hope can check that my account logged in and deposited from a other location. And hopefully they will give my money back.
June 8th, , 6: June 8th, , I hade some problem with assitence to. Just keep trying and trying! On a side note I don't think I've ever read one of these where the op was actually innocent.
Assuming you are guilty which I do and since you are at least responding maybe you can give some insight as to what you expect to gain from posting this.
Originally Posted by alipalip. June 9th, , 1: June 9th, , 2: Good luck on proving your inoccence. June 9th, , 3: June 9th, , 9: I don't care if some of you don't believe me.
I'm glad I posted this thread on some forums because now I know why my account got suspended. First I was very pissed at the at the costumerservice of poker, because I only played micro and small stakes in a normal way.
But the guys at http: I reported it to and they are going to check the IP adresses. June 9th, , Dear This is the Operations Team at poker and we are contacting you with regards to your account with username "avanelferen".
Thank you for contacting us. With regard to your account, your account was suspended due to high value of funds lost to another user, the hands in the Tournaments and the fact that this was done from a different IP address than usually used on your account.
During the time that your account was accessed from a different IP, the 3rd party generated funds and then lost them to the other user using Head's Up Tournaments.
The actions in this case was to leave your bankroll at the exact same amount as your last login, an attempt to hide the unauthorized use of your account.
There was no deposit, cashout or Money Transfers performed during the unauthorized use period. Note that all logins were performed with your username and password.
We are willing to reopen your account, however we would ask that you that you run an anti-virus scan on your computer and check and malware of key tracker software.
We would also recommend that you change the password on your email account. Once you confirm that your computer is clean and email safe, we will reopen your account and send you a new password by email.
Originally Posted by TeUnit. How were the funds that were dumped generated if there was no deposit made?
That is an interesting situation. It seems to me the hacker must have generated funds by playing and winning with the funds that were in there and then transferring the funds through dumping them to his own or someone elses account by playing the HU's.
I find it amazing that has the sophistication to detect unusual activity. I admit I was a little skeptical but still tried to help. I do apologize to the OP for my skepticism.